Privacy Policy

This Privacy Policy describes how Essential Healing Now LLC ("we," "us," or "our") collects, uses, and protects your personal information when you use the Quit Smoking Bob™ website and program (the "Service").

By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information

When you register for our program, we may collect:

• Name
• Email address
• Payment information (processed securely through PayPal)
• Program enrollment details

Automatically Collected Information

We may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on our website
• Referring website addresses

2. How We Use Your Information

We use your information to:

• Provide access to the Quit Smoking Bob™ program
• Process payments and maintain financial records
• Send program updates, session reminders, and important notices
• Respond to your questions and support requests
• Improve our Service and user experience
• Comply with legal obligations
• Prevent fraud and ensure security

3. Email Communications

We use Systeme.io for email communications. By enrolling in our program, you consent to receive:

• Welcome emails and program instructions
• Session reminders and schedule updates
• Program-related announcements
• Support and customer service messages

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link in our emails. However, you will continue to receive essential transactional emails related to your program enrollment.

4. Payment Processing

We use PayPal to process payments. We do not store your credit card or banking information on our servers. All payment information is securely processed by PayPal in accordance with their privacy policy and PCI-DSS standards.

HSA and FSA payments are also accepted through PayPal's secure payment gateway.

Billing Descriptor: On your credit card, bank statement, or receipt, charges will appear as "EHN LLC" or "EHN LLC BREAK FREE". This is the legal name under which Essential Healing Now LLC operates.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party service providers (Systeme.io for emails, PayPal for payments) who assist in operating our Service
• Legal Requirements: When required by law, court order, or government authority
• Business Transfer: In the event of a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, property, or safety, or that of our users

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

While we strive to protect your information, we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve website functionality and user experience
• Analyze website traffic and trends

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Service.

8. Data Retention

We retain your personal information for as long as necessary to provide our Service, comply with legal obligations, resolve disputes, and enforce our agreements. If you wish to delete your account or request data removal, please contact us at [email protected].

9. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion of your information (subject to legal requirements)
• Opt-out of promotional emails
• Withdraw consent where applicable

10. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.